Refund and Exchange Policy

To Initiate a Exchange of products, the consumer has to intimate the company through mail at info@tuckermotors.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.There are certain situations where only partial refunds are granted: (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Our policy lasts 10 days. If 10 days have gone by since your purchase,and we did not receive an official intimation to the company through E-mail unfortunately we can’t offer you a refund or exchange.

Any item that is returned more than 30 days after delivery will not be eligible for refunds or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Exchange.

If you are approved, then your exchange will be processed, a new product will be sent to the consumer.

Refund

The Refund for products can only be obtained if the company has sent a misplaced item (or) a different product from purchase made by the consumer. The refund will be initiated immediately after notifying the consumer.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@tuckermotors.com

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to info@tuckermotors.com and send your item to: TUCKER MOTORS PVT LTD, 159, C1/1, Near Nirmala girls school, Madurai-625009.

Shipping Policy

Thank you for visiting and shopping at Tuckermotors. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method - Any Courier

Estimated delivery time - 3-7 business days

Shipment cost - Fixed cost

Shipment to P.O. boxes or APO/FPO addresses

Tucker Motors ships to addresses within the INDIA., INDIA. Territories.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

TuckerMotors is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Tuckermotors is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Please contact info@tuckermotors.com for shipments outside india.

Shipping Address

To return your product, you should mail your product to:

TUCKER MOTORS PVT LTD

159, C1/1, Near Nirmala girls school,

Madurai-625009.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs.3000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.